From the Knowledge Base

Can I get a formal invoice?

If you require a formal invoice for accounting purposes, please send us an email to with the following information: Invoice # (located on the emailed purchase receipt) Buyer name Company name Billing address VAT / Tax number, if applicable

Where can I find the Terms of Service

Please see

PDF Embedder and the General Data Protection Regulation

The PDF Embedder plugin does not collect or save any personal user data. The plugin only provides the means to display an interactive PDF viewer on your site. The Premium and Secure versions do record theĀ number of timesĀ a document is

Can I use the plugin on a hosted site?

While it may be possible to use the PDF Embedder Free or PDF Embedder Premium version of the plugin on a paid account on a hosting site, it is problematic due to being a closed environment (i.e. you

Downloading the plugin or Upgrading the license

After purchase you will receive an email containing a link to download a ZIP file containing the plugin, and you will also receive a license key. However, the link will expire after a week or so. If you need a

How can I obtain support?

If you can't find the answers to your questions on these pages, please get in touch with us by email: It's always helpful if you can send us a link to a page on your site showing any problem

Can you scroll between PDF pages?

In the free version of the plugin, the only way to move between pages in a PDF Embedder embed is using the next/prev arrows in the toolbar. The Premium (and Premium Secure) version now has functionality allowing the user to

Can PDF Embedder Secure embed some 'secure' PDFs and some normal embeds on the same site?

Yes, if you purchase the PDF Embedder Premium Secure version then you can switch between 'secure' and normal modes. You should not also purchase the regular PDF Embedder Premium version. In Settings -> PDF Embedder / Secure tab, there is

Does the plugin support Forms inside PDFs or password-protected PDFs?

It is possible to retain form fields inside an embedded PDF for users to fill in. Such PDFs should display without problems using PDF Embedder; however, there will be no way for the user to enter text into the fields

If I buy a license, can I use the product forever?

Yes, the license allows you to use the product indefinitely on your WordPress site. The fee also entitles you to support and updates for 12 months from the date of purchase. After 12 months, you are free to continue to