If you require a formal invoice for accounting purposes, please send us an email here with the following information: Invoice # (located on the emailed purchase receipt) Buyer name Company name Billing address VAT / Tax number, if applicable
From the Knowledge Base
If you require a formal invoice for accounting purposes, please send us an email here with the following information: Invoice # (located on the emailed purchase receipt) Buyer name Company name Billing address VAT / Tax number, if applicable
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The PDF Embedder plugin does not collect or save any personal user data. The plugin only provides the means to display an interactive PDF viewer on your site. The Premium and Secure versions do record the number of times a document is…
While it may be possible to use the PDF Embedder Free or PDF Embedder Premium version of the plugin on a paid account on a WordPress.com hosting site, it is problematic due to WordPress.com being a closed environment (i.e. you…
After purchase you will receive an email containing a link to download a ZIP file containing the plugin, and you will also receive a license key. However, the link will expire after a week or so. If you need a…
If you can't find the answers to your questions on these pages, please get in touch with us by email. It's always helpful if you can send us a link to a page on your site showing any problem you're…
In the free version of the plugin, the only way to move between pages in a PDF Embedder embed is using the next/prev arrows in the toolbar. The Premium (and Premium Secure) version now has functionality allowing the user to…
Yes, if you purchase the PDF Embedder Premium Secure version then you can switch between 'secure' and normal modes. You should not also purchase the regular PDF Embedder Premium version. In Settings -> PDF Embedder / Secure tab, there is…
It is possible to retain form fields inside an embedded PDF for users to fill in. Such PDFs should display without problems using PDF Embedder; however, there will be no way for the user to enter text into the fields…
Yes, the license allows you to use the product indefinitely on your WordPress site. The fee also entitles you to support and updates for 12 months from the date of purchase. After 12 months, the license will be renewed automatically…