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Usage Tracking

Do you want to know what data PDF Embedder collects from your site, or need to turn off usage tracking? PDF Embedder usage tracking is essential for our team to continuously improve our services and provide you with the best possible experience. It helps us identify and fix issues, optimize features, and enhance overall performance based on real-world usage.

In this article, we’ve shared the details of what usage tracking covers and how to disable it if needed.


What Usage Tracking Collects

The usage tracking option in PDFEmbeder tracks the following details:

PDF Embedder Details

  • PDF Embedder Version: The version number gives us information which versions of the plugin our users are still using on their sites.
  • PDF Files Count: To better understand the scale of future PDF-related features, we are collecting only the actual number of PDF files (no file names, no contents, no dates, etc.).
  • Plugin Settings: We use this data to understand how exactly we should configure plugin while testing a new version before release to avoid breaking compatibility with existing configurations.

WordPress Details

  • WordPress Version: The version number gives us information which versions of WordPress we should still support in our future releases.
  • Active Theme/Plugins: We use this information to analyze which plugins we should pay extra attention to during our testing to make PDF Embedder work seamlessly with them.
  • Locale: We want PDF Embedder to be accessible to everyone, and knowing the site’s locale helps us focus our translation efforts.
  • Timezone: With users worldwide, understanding the densities within various time zones helps us provide optimal support coverage.
  • SSL Enabled: Although we believe every site should use an SSL certificate, knowing how many haven’t yet helps with our testing.
  • Multisite: If a site is a multisite network, knowing the sub-site count helps us ensure PDF Embedder scales properly for large networks.
  • Site URL: The website address enables us to accurately store usage tracking records and avoid duplicate details.
  • Cache: Knowing whether the site uses cache plugins (that set the WP_CACHE constant) combined with the information about active plugins, helps us with focusing our efforts on checking compatibility.

Web Server Details

  • PHP and MySQL Versions: These details ensure our testing procedures have adequate coverage to prevent compatibility issues.
  • Server Software: This indicates whether the web server software is Apache, Nginx, or similar, and is used for testing purposes.

No visitor data, PDF content, or personally identifiable information is collected.

Enabling or Disabling Usage Tracking

The behavior differs between the free and Premium versions.

Free version: In the free version, the usage tracking is optional. To enable it, head to PDF Embedder > Settings and check the Allow Usage Tracking box.

Premium version: For Premium users, usage tracking is enabled by default. To disable it, add the following code to your site:

add_filter( 'pdfemb_usage_tracking_enabled', '__return_false', 12 );Code language: PHP (php)

Add this code using one of the following methods:

Method 1: WPCode (recommended): Install the free WPCode plugin, go to Code Snippets > Add Snippet, paste the code, and activate it.

Method 2: functions.php: Add the code at the end of your active theme’s functions.php file.

Still have questions? We’re here to help!

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