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Is the Disable Right Click option enabled, but right-clicking on the embedded PDF still shows the browser context menu? Or is the PDF Secure feature enabled, and the document is still accessible?
This guide walks through how to troubleshoot these two issues.
Confirming the Issue
Head to your WordPress media library and click on the PDF file. A secured icon should show in the media details panel. You can also copy the URL and open it in a new tab.
- If the URL does not contain
/securepdfs/: the file was not uploaded in secure mode. Re-upload it after confirming secure settings are active, as described in Using PDF Embedder Secure Settings. - If the URL does contain
/securepdfs/and a 403 Unauthorized error is not shown when you open it in a new tab, then the file is not correctly secured on your server. - If the URL does contain
/securepdfs/and a 403 Unauthorized error is shown when you open it in a new tab, then it confirms the file is protected correctly.
What to do if the /securepdfs/ file is directly accessible?
If pasting the /securepdfs/ URL into a browser tab lets you view or download the PDF, the directory is not properly protected.
On most Apache-based servers, the plugin handles this with an automatic .htaccess rule. On other server types, extra configuration is needed:
- Nginx: See the Nginx configuration Guide in Using PDF Embedder Secure Settings.
- Caddy: See the Caddy config changes in Using PDF Embedder Secure Settings.