Do you need to hand over your PDF Embedder account and active subscription to a client or another team member? Instead of canceling and repurchasing, you can seamlessly transfer ownership by updating the account profile and billing details.
This guide covers the two available options for transferring a PDF Embedder account to a new owner.
Option 1: Update the Account Details
This option keeps the existing subscription intact and hands it over by updating the account information.
The first step is to replace your existing information with the new owner’s details to ensure they have full control over the license.
- Update your account details with the new owner’s name and email address.
- Update the billing details to the new owner’s payment method, so future renewals process correctly.
After the email address on the account has been changed, the new owner can take full control of the login credentials.
You can give them the current password, or they can set their own using the forgotten password option on the login page. This creates a unique password tied to their updated account.
The new owner can verify their access and billing information to confirm the transfer is complete.
Note: The account username is always the email address used at original registration and cannot be changed. After updating the profile email, the new owner can log in with either the original email or the updated one. Do not try to create a new account using the original email address; it is already registered in the system and a second account cannot use it.
Option 2: Creating a New Account and License
This option creates a clean break and gives the new owner their own account. With this approach, no payment or personal data is shared between the two parties.
The first step with this option is to cancel the current subscription to prevent future charges on the payment method linked to the current account.
The existing license remains active until the end of the current billing period. A reminder email arrives approximately one month before the license expires.
At that time, the new owner will then visit the pricing page to purchase their own license with their own details.
After the new owner completes the purchase and receives a license key, they finalize the process by verifying the license key within the WordPress dashboard.
Frequently Asked Questions
Below, we’ve addressed common questions about transferring a PDF Embedder license.
Will my PDFs stop working on the site during the transfer?
No. Your embedded PDFs will continue to function normally throughout the process. The plugin settings and embedded files on your WordPress site will remain intact.
Which option should I choose?
Option 1 is faster and keeps the existing subscription pricing. Option 2 gives the new owner a completely separate account, which is cleaner if you want a full handover. If the current subscription is not using our latest pricing https://wp-pdf.com/pricing/, note that Option 2 requires a new purchase at current pricing.